Frequently Asked Questions
                    
                    
                      
                    
                    
                      1. What types of accessories do you offer?
                    
                    
                  
                  We only offer accessories compatible with Mazda models (Mazda 3, CX-5, CX-3, Mazda 2, etc.). All our products have been selected and tested in our garage to ensure their reliability and ease of installation.
                    
                    
                      
                    
                    
                      2. Are your accessories really tested?
                    
                    
                  
                  Yes, every accessory is personally tested by us, including on our own Mazda 3, before being offered in the store. We prioritize quality, practicality, and compatibility with Mazda vehicles.
                    
                    
                      
                    
                    
                      3. Where are you located?
                    
                    
                  
                  We are a small team based in a garage in the south of France, led by two brothers who are passionate about Mazda.
                    
                    
                      
                    
                    
                      5. What payment methods are accepted?
                    
                    
                  
                  We accept credit card payments (Visa, Mastercard), PayPal, and other secure solutions depending on your country. All payments are secured through Stripe.
                    
                    
                      
                    
                    
                      4. How to order?
                    
                    
                  
                  Simply choose the accessory you're interested in from our online store, add it to your cart, and then securely confirm your order in just a few clicks. If you need advice before purchasing, please contact us!
                    
                    
                      
                    
                    
                      6. How do I track my order?
                    
                    
                  
                  After confirming your order, you will receive a confirmation email and a tracking number upon shipment. You can also track your order directly through your customer account or by contacting us.
                    
                    
                      
                    
                    
                      7. What are the delivery times?
                    
                    
                  
                  Orders are shipped quickly from France. Average delivery times are 8 to 20 business days depending on your location. If an item requires additional delivery time, this will be specified on the product page.
                    
                    
                      
                    
                    
                      8. Do you deliver outside of France?
                    
                    
                  
                  Yes, we deliver to most European countries. If your country does not appear when ordering, please contact us to see what we can do.
                    
                    
                      
                    
                    
                      9. How are the accessories packaged?
                    
                    
                  
                  We attach great importance to packaging. Each accessory is carefully protected to prevent damage during transport.
                    
                    
                      
                    
                    
                      10. How can I contact Mazdrive?
                    
                    
                  
                  You can contact us via our contact form, by email, or by phone. You'll always receive a personalized response from one of our two founders, never from a robot!
                    
                    
                      
                    
                    
                      11. Is it possible to return an item?
                    
                    
                  
                  Yes, if a product does not suit you, you can return it to us within 14 days of receipt (unused, in its original packaging). Contact us so we can tell you what to do next.
                    
                    
                      
                    
                    
                      12. Are the products guaranteed?
                    
                    
                  
                  All our accessories are covered by the legal guarantee of conformity. If you notice a defect, we will do our best to find a solution quickly.
                    
                    
                      
                    
                    
                      13. Can I ask for personalized advice?
                    
                    
                  
                  Of course! Send us a message with your Mazda model and your needs. We'll get back to you quickly with our recommendations, based on our real-life experience.
                    
                    
                      
                    
                    
                      14. Do you have any offers for Mazda clubs/communities?
                    
                    
                  
                  Yes, we love supporting the Mazda community! If you're a member or club leader, contact us to discuss partnerships or special offers.

Do you have a question that isn't listed here?
Contact us directly, we will be happy to respond quickly!
 
 
   
   
   
   
   
   
   
   
   
   
   
   
   
  